Travel Updates: ComfortDelGro to start hotline bookings, doorstep pick-ups for cross-border taxi rides from Sept 25

Source:

https://www.straitstimes.com/singapore/transport/comfortdelgro-launches-hotline-bookings-doorstep-pick-ups-for-cross-border-taxi-rides-from-sept-25

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From Sept 25, travellers heading to Johor Bahru can book cross-border taxi rides from anywhere in Singapore through ComfortDelGro’s (CDG) hotline. The move expands travel options beyond the long-standing pick-up point at Ban San Street, in line with efforts to enhance cross-border transport services.

CDG announced on Sept 18 that bookings can be made by calling 6552-1111, either for immediate trips or up to 24 hours in advance. All 90 of its cabbies holding valid cross-border taxi licences will participate. Passengers will still be dropped off at Larkin Sentral Terminal in Johor Bahru, the official designated drop-off for Singapore taxis under the reciprocal cross-border arrangement.

Fares are fixed: S$60 from Ban San Street, S$80 from most other pick-up locations across Singapore, and S$120 for airport departures. CDG said the scheme caters to strong demand for convenient cross-border transport, while creating more earning opportunities for cabbies.

Currently, under the bilateral cross-border taxi scheme, up to 200 licensed taxis from each country can operate such trips. Singapore taxis may only drop off at Larkin Sentral, while Malaysian taxis are restricted to Ban San Street Terminal in Rochor. However, Singapore authorities have acknowledged the need to improve arrangements, with potential future additions of more designated pick-up and drop-off points.

The initiative complements ongoing efforts by the Land Transport Authority and Malaysian counterparts to streamline cross-border travel amid rising demand. CDG emphasised its commitment to expand passenger choices and improve convenience, especially for those seeking direct, doorstep-to-doorstep service instead of travelling to fixed taxi stands.

Opinion:

Fantastic news.

Now to improve the traffic and private car options at Larkin Sentral to make the journey seamless.