Rewards Updates: How long do credit card points transfers to KrisFlyer take?

Source:

https://milelion.com/2026/02/16/how-long-do-credit-card-points-transfers-to-krisflyer-take/

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If you’re converting credit card points to KrisFlyer miles, transfer times vary widely by bank — from instant to several weeks. Unlike cobrand cards that earn miles directly, most cards award bank points that must first be converted, and delays can mean missing out on award seats.

Instant transfers are available with American Express, HSBC and DBS (for yuu Points only). These conversions are typically immediate and free, making them ideal for urgent mile top-ups. However, HSBC offers a weaker transfer ratio to KrisFlyer compared to some other airline partners.

Within one day, Maybank and OCBC usually credit miles by the next calendar day, sometimes even on the same day. Both charge conversion fees.

1–3 days is the typical timeframe for Citi, DBS (DBS Points), Standard Chartered and UOB. Transfers are commonly completed within two days but may stretch to three, especially if initiated over weekends or public holidays.

The slowest option is Bank of China, which requires a manual PDF form submission. Processing can take two to three weeks, and each transfer is capped at 100,000 miles, with a fee charged per submission.

Several factors affect timing. First-time transfers often take longer due to verification checks. Some banks require advance account linking, which can delay urgent conversions if not done early. Transfers also tend to process faster on working days. Additionally, mismatched names between bank and frequent flyer accounts may cause delays or rejection.

Overall, for speed and flexibility, keeping points with instant-transfer banks is safest. Otherwise, plan ahead — especially if transferring from slower institutions — to avoid disappointment when redeeming flights.

Comments:

Good information.

Rewards Updates : HeyMax announces major overhaul of Max Miles redemptions

Source : 

https://milelion.com/2025/04/07/heymax-announces-major-overhaul-of-max-miles-redemptions/

Apple Intelligence : 

• Loyalty Program Update: HeyMax announced major updates to its Max Miles loyalty program, including changes to FlyAnywhere and conversion requirements.

• FlyAnywhere Changes: Effective immediately, Max Miles can be redeemed via FlyAnywhere at a higher value of S$0.02 each, and partial redemptions are now allowed starting from 1,000 Max Miles.

• Conversion Requirements: HeyMax is introducing a temporary minimum conversion requirement of 10,000 Max Miles and suspending instant points transfers.

• Currency Conversion: Tickets in foreign currency are converted to SGD using the current spot rate for Max Miles deduction.

• Non-Cash Payment: Max Miles can only be redeemed for the cash component of a commercial ticket.

• Trial Measures: Boosted value and partial redemptions are trial measures from 7 April to 7 July 2025.

• Conversion Options: HeyMax offers two models: direct points transfers and cash-for-miles.

• Conversion Ratio: Both models have a 1:1 conversion ratio with no conversion fees.

• Conversion Time: Direct points transfers are instant, while cash-for-miles conversions take up to five business days plus processing time.

• Points Transfer Method Change: HeyMax is shifting from direct points transfers to a cash-for-miles model.

• Minimum Conversion Amount Increase: The minimum conversion amount will be increased to 10,000 Max Miles from 21 April 2025.

• Future Plan: HeyMax aims to migrate all partners back to direct transfers within 2-3 months, restoring 1,000 miles minimums and instant redemptions.

• Max Miles Conversion Change: Instant conversions are suspended, requiring a multi-step manual process involving a virtual Visa debit card and purchasing miles/points from the airline/hotel.

• Minimum Conversion Block Increase: The minimum conversion block is increased from 1,000 to 10,000, potentially leading to orphaned points.

• Accor Live Limitless (ALL) Redemption: Instead of direct conversion, users need to complete a stay at an Accor hotel and submit the invoice for reimbursement of room rate, taxes, and incidentals.

• Redemption Rate: 2,000 ALL points = €40, calculated using the day’s spot rate.

• Program Changes: Adding transfers to EVA Air and Garuda, suspending transfers to Air Asia and JAL.

• Devaluation Plan: Aiming to maintain a 1:1 ratio for Max Miles and no plans to devalue.

• Max Miles Value Proposition: The 1:1 transfer ratio to airline and hotel programs is crucial for maintaining the value of Max Miles.

• Program Expansion: HeyMax plans to expand the Max Miles program to 50 airline and hotel partners by 2027.

• Transition Disruptions: Temporary disruptions, including the suspension of instant transfers and a new minimum transfer amount of 10,000 Max Miles, will occur during the transition.