Travel Updates: Grab gets first Singapore-Johor ride-hail licence as ‘anywhere’ drop-off rules kick in May 4

Source:

https://www.businesstimes.com.sg/companies-markets/transport-logistics/grab-gets-first-singapore-johor-ride-hail-licence-anywhere-drop-rules-kick-may-4

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Grab has secured the first licence to operate cross-border ride-hailing between Singapore and Malaysia, marking a major shift in regional transport. Issued by the Land Transport Authority, the three-year licence allows passengers to book cross-border taxi rides directly through Grab’s platform.

Starting May 4 under an enhanced Cross-Border Taxi Scheme, commuters can enjoy greater flexibility and convenience. Licensed taxis can drop passengers off anywhere in Singapore and across key Johor areas, including Johor Bahru, Iskandar Puteri, Forest City, Kulai and Senai. Pickups within a taxi’s home country remain unrestricted.

Grab’s new “Cross-Border SG-JB (beta)” service enables users to pre-book door-to-door rides between 12 hours and seven days in advance. The initiative integrates ride-hailing into cross-border transport, replacing older restrictions that limited taxis to fixed terminals.

The framework is also designed to protect drivers. Authorities are introducing stricter enforcement measures, such as mandatory identification markings, ERP 2.0 units for Malaysian taxis, and a 10-year vehicle age limit to curb illegal operators. Street-hailing for foreign taxis will be banned; instead, drivers must rely on app-based bookings and operate from designated pickup hubs.

Fleet capacity will expand from 200 to 300 taxis per country initially, with a long-term target of 500, focusing on larger six-seater vehicles. Fares are structured to ensure driver sustainability, starting from about S$80 per trip, while improving commuter convenience and cross-border connectivity.